Digital Maturity Assessment

Understand your digital readiness to plan your transformation.

European Commission’s Digital Maturity Assessment Tool (DMAT)

A strategic tool to guide digital transformation of businesses and public administrations

The first service offered by EDIH MicroCyber is digital maturity assessment, conducted using the system developed by the European Commission: the Digital Maturity Assessment Tool (DMAT), which represents a central element for evaluating and guiding the digitalization paths of the organizations involved. The DMAT was developed as a standardized European-level tool to support EDIHs in diagnosing the digital capabilities of micro, small and medium enterprises (MSMEs) and Public Administrations (PAs), offering a clear, comparable, and strategically oriented view of their level of digital maturity.

This is an essential and preparatory service to calibrate the EDIH’s intervention to the specific and actual needs of the beneficiary (business or PA).

The DMAT allows for a multidimensional assessment, based on a structured framework that takes into account not only technological adoption but also the organizational and cultural capacity to integrate digital innovation. The goal is to identify strengths and areas for improvement to set up a tailored action plan, in line with business priorities and European standards.

The main dimensions evaluated include:

  • Digital strategy and leadership: the presence of a clear digital vision and management commitment to digital transformation.
  • Digital culture and skills: the level of digital literacy, training, and staff involvement.
  • Processes and organization: the integration of digital into business, operational, and decision-making processes.
  • Digital technologies: the adoption of advanced tools such as cloud, AI, big data, IoT, cybersecurity, etc.
  • Information security (Cybersecurity): analysis of digital security posture, protection policies, and incident response capabilities.
  • Sustainability and social impact: assessment of the role of digital technologies in improving the organization’s environmental and social impact.

The reference framework

The DMAT is based on the European framework for business digital transformation, in line with the objectives of the Digital Europe Programme and Twin Transition policies (digital + sustainable). The tool adopts a guided self-assessment approach, with expert support from EDIHs, and provides a profile of the organization according to progressive levels of maturity (initial, developing, advanced, etc.).

Based on the DMAT results, the EDIH team proposes a customized path that may include training, consulting, technology testing (test-before-invest), access to funding, and networking with other actors in the innovation ecosystem.

Cybersecurity posture assessment

MicroCyber has enhanced the DMAT by integrating it with a specific module for cyber posture assessment, differentiated for businesses and local public administrations. This module combines a multiple-choice quiz to verify basic knowledge (e.g., phishing, ransomware, MFA, GDPR), with a self-assessment questionnaire aimed at measuring risk awareness, adoption of technical and organizational best practices, and the level of compliance with national and European regulations (such as GDPR, NIS/NIS2 Directive, and ACN/CSIRT guidelines). The responses are classified into three clusters (low, medium, or high preparedness), providing a detailed profile of the cyber maturity level. This tool allows not only to identify the most critical vulnerabilities but also to design targeted interventions, such as training, consulting support, and technical simulations, useful to concretely strengthen the organization’s digital resilience.

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